There was no tape; we would have had to get corporate involved and I have never seen them take the store’s side over a customer. You don’t want to return the item and we can’t fix it. Retail horror stories - Who's got good ones? I’m awkward as hell anyway, so I would have probably ended up saying something along the lines of ‘Let’s hope I don’t die next, then!’ #oops, “I work in the fish department of a pet store, and the department is in the very back of the store where we also keep the cat litter boxes. It could have been further back. & Just to confirm my previous point, we have yet more disgusting tales from the horror changing rooms! Me: That doesn’t sound like this ring. Zombie Apocalypse Store (Las Vegas) Ground Zero for bad, embarrassing behavior by otherwise responsible adults. We could check camera footage for you. I can sympathise because I have way too many groin-grabbingly embarrassing stories of the ‘I thought they were talking to me, but they really weren’t...’ variety. Not only had it been opened, but it had also been refilled with urine. This video is unavailable. An old lady came in with her walker for a new battery for her cordless phone, completely oblivious to what day it was. & What is it with people mistaking dressing rooms for toilets!? The things my boss has seen. I explain that I could order her another one, but we would have to return the other one because we can’t return and order in the same transaction. She walks over and motions for my glasses. The glasses weren’t fixed, either; they fell down worse than before. We don’t even have batteries here. He leans over, trying to see in the drawer.). I think it is, personally, especially when we’re younger, for example, retail is the perfect first job. Me: “Hi, um, I need to get my glasses adjusted. I read the sign which asks people to stay back from the counter about five feet and wait for someone to come, so we do just that. Latest offbeat, weird, strange, funny and odd news stories from around the world She sprays alcohol on her hands, puts gloves on, and sprays more alcohol on. She comes in with a broken GPS and starts spouting about how she's had nothing but bad service from another branch and if I don't do what she wants, she will never shop with us again. After I rang out a customer and they were leaving, I tried to say ‘Happy Holidays’ to them, but instead of ‘Happy Holidays’, I said, ‘Happy Birthday!’. Vegas. As I’m pulling it over my head to give back to her she has three more she’s getting out of her cart for me to try…”. To our surprise, our inbox absolutely flooded with workplace horror stories. As a teenager I worked in a Woolworths cafe for a couple of years. Customer: “I would like to know if I can get my watch fixed.”, Me: “Well, unfortunately, we do not have the ability to fix the item in store. She sets the glasses on the table and sprays them down again. Especially when you’re brain is screaming internally from exhaustion. With some black. Customer: Oh, are you sure? My dad was fuming mad; she was an older lady but I had my mask on correctly over my nose, as did my dad. I knew this guy wouldn’t do that, so I pointed to our camera out there and threatened to bring up the tape. I’m pretty sure that wouldn’t have been in her job description! 84 likes. At that point, I’d have thrown it back at her and told her she could keep it! A customer comes up to my till with two cans of soda; they’re $1.40 together. Retail horror stories - Who's got good ones? I’ve never been more confused by a question.”, I totally understand your confusion, she’s trying the damn things on, OF COURSE, YOU SELL THEM! Here are 21 favourites that are very funny, often terrifying, and occasionally both. It’s ... Weird flex but OK. From Plutarch to Gandhi, everybody can find a relatable one. My dad comes with me. It is Christmas; the busiest shopping time of the year. IKEA says that its new store in Navi Mumbai will employ close to 1200 coworkers out of which 50% will be women, and as much as 40% of its staff will be from the Navi Mumbai area As per the company, its latest store will sprawl across a 5 lakh+ sq. 1. I’ve given you some options and am still trying to work it out for you.”, Customer: “You haven’t given me any options!”, Me: “Ma’am, what would you like me to do? Unusual Retail Experiences. Customer: Well it was gold. Customer: Well it could have taken them that long to find it! If a customer service rep is breaking policy to help you, at least show some gratitude! Press question mark to learn the rest of the keyboard shortcuts The back-of-house staff has to help these customers, and though they’re very hard-working, most are quite introverted compared to the front-of-house staff. 13 real-life stories of the worst customers ever. The person who lost it called yesterday and will be in tonight to pick it up. Yep, b**bies, we all got them! I step forward and she yells. But in the realm of current events over the past couple of weeks are some other stories that find their basis inonline retail related contexts. I need to get my glasses adjusted as they keep sliding down my face; they won’t stay up and it’s annoying me to death. It can’t have been easy to carry on that conversation and transaction though, could it!? Luckily I managed to jump out of the way as they plopped onto the floor next to me.”. She basically told the customer everything that I told her and the customer left. SIGN UP TO PEDESTRIAN DAILY. 10. “I would like to know if I can get my watch fixed.”, “Well, unfortunately, we do not have the ability to fix the item in store. I didn’t know what to do so I literally just said thank you and tried to subtly add some more British inflexion into my speech.”, I really don’t think this girl should feel too bad about this, it’s not her fault that the customer thought her accent was British and we all do silly things when we’re caught off guard, right!? ), “I worked at a farm and ranch store and I was helping an older couple with gardening supplies. It has been pretty stressful because people don’t like that, without a receipt, we have to give them back the lowest price within thirty days. I'm trying to pick up these goggles with only my fingernails, but the case was this weird oval shape so I had to use more hand than I was emotionally ready for. She asks if we can fix it for her. I see the lady walking out the door. I had a heart attack. I’m sorry, but there’s something seriously wrong with those teenagers! The store is divided up into areas designated by number. Women's clothing, shoes, bags, accessories and beauty. We’re both wearing a mask. Before I can react, my dad steps in. (& Neither are socks for that matter…!) & As you will soon see, the Retail world is no pinic…and if you already work in this profession, then I apologise in advance for making you want to quit your job! ft area and will house more than 7000 home furnishing products. Technically, I’m not even supposed to take the item at all since the tag has been removed.”. Oh well, at least it gave them a laugh…! When I was in the Navy I worked for a 24-hour telecommunications centre [&hellip. I once got a call that the changing room needed to be cleaned. They should be proud of themselves. But after a couple of minutes — it is REALLY busy, and no one from the floor is able to make it up to the registers without being grabbed by another customer — the customer at the register says that it is okay and she’ll pay the price that rang up. I’ve heard plenty of stories from my coworkers and managers about difficult customers in this season. I think it is, personally, especially when we’re younger, for example, retail … The purpose of this page is to give all who work in retail a place to vent! Watch Queue Queue It’s unlikely, but let’s just go with it. Do you have a receipt? Read The Balance's editorial policies. I am overwhelmed with happiness because I figure this will be an easy return. One time a girl went into the changing room with a necklace and came out without it. Here are 20 people who are telling all about the most awkward and horrifying moments they’ve had as a retail worker…and it ain’t pretty! I check and we do not have the same item because it was on clearance. Maybe it’ll become a new, sought after vape flavour/blend!? “I had an older customer tell me that her best friend had the same name as me. One time a customer said, “babe.” And I said, “yeah?” And he was talking to his girlfriend so I pretended to be needed in the back until they left. “An elderly lady hit me with her cane because I was out of the ornament she wanted.”. A woman once approached me and said ‘I’m looking for a sweatshirt for my granddaughter. I’ve been there a few times and seen quite some pretty ridiculous things, but never anything on the level of these AskReddit users who were nice enough to share their stories of Vegas craziness.. 1. I worked in the J.C. Penney men’s department in high school. I personally think that was very quick thinking and a legit save if you ask me! “I worked holiday season at a women’s clothing store, and a lady came in wanting to return a pair of underwear that had been very much worn…and were literally torn in half. She put the bag on the counter and proceeded to tell me that she was returning it because her daughter said it wasn’t working. She rolls her eyes and sprays my glasses down with alcohol and alcohol spray. #featheryfashionista, “I was asked to help out our maintenance guy with an issue in the women’s restroom. Her husband purchased a watch and presumably the battery is dead because it isn’t working. Oh, I would have just been out of there so fast! r/TalesFromRetail: A place to exchange stories about your daily experiences in brick & mortar retail. The woman was so embarrassed, but my coworkers and I couldn’t stop laughing for days.”, How could you miss the bread being still inside the thing!? Hats off for creativity, but I felt violated.”, Well, I’m sure this a very pleasant experience for all concerned. Customer: (speaking very quickly) I recently had a heart attack and just got out of the hospital but a couple of weeks ago I left behind $40 at self checkout and I talked to the girl down there and she said she brought it up here but I just had a heart attack and I’m wondering if you can help me out. I haven’t since the crisis started. I haven’t since the crisis started. What actually goes through people’s heads at all? This is nothing short of abuse! It probably means, that we, as humans, are spiteful by nature and are constantly seeking … (I work and the customer service desk of a grocery/retail store. (I go get the binder and open it up on the back counter and begin to look through it. So, so, so disgusting. Oh! For many people, working in retail is a rite of passage — often the first job teens work during high school or college. Usually, we cannot return fine jewelry items if the tag has been removed. CEOs made headlines, luxury goods took a hit, and the decline of some major brands proved that customer loyalty is hard to earn and easy to lose. Obviously not! Does the fact that there is actually NO toilet in there, not make them realise their mistake!? We are, after all, dealing with some pretty drugged up people and there's no telling what they will do! This is during the health crisis. Me: You said two weeks ago. CHANGING ROOMS ARE NOT TOILETS, PEOPLE! Crazy, stupid, Funny Retail Stories. I can tell you one thing; I’m never shopping here again.”, Me: *Sarcastic now* “Well, I’m very sorry to hear that, ma’am.”. Retail Stories: Weird Customers I'm going to start a new segment on this blog, although it'll probably only last for as long as I am in retail, unless I get stories from friends and stuff... Retail Stories will be about all of the crazy stuff that I've heard about, or have witnessed in the store that I work at.I can't give a name of the company, but I can say that it's similar to Marshals. If they know when they lost it but don’t have a receipt, we can check video footage). Get ready for a hurricane of LOL as you read all these funny short stories. I was written up because I told my boss I was hired to stock shelves, not clean up sh*t.”. 1. By Dan Gentile. Here are 10 of the best bizarre, weird and fun stories from the past year: Shower curtains solution From Plutarch to Gandhi, everybody can find a relatable one. She is getting frustrated now. The customer is furious, and I have to go out there and be shouted at. At this point, I’ve figured out his game. Cancel Christmas.”. Customer: It could have been months. (The lost and found drawer is right in front of me, between me and the customer. Retail workers of Reddit, what is the strangest thing you have seen a customer doing in your store? There’s a lot of truth in the quote; ‘A person who is nice to you, but rude to the waiter, is not a nice person….’. I open it just enough to see in, trying to block the customer’s view. Suddenly, the customer admitted that he’d slammed the trunk himself, but he still felt it was our fault the windshield was damaged. Va a finire che ti innamori di Freya Dakets in offerta a prezzi imbattibili su Mondadori Store. When you think older people would know better and have some manners and then you read stuff like this, it kind of destroys your faith even further in humanity as a whole, doesn’t it!? Retail workers shouldn’t have to clean up after people like this, it’s atrocious. I’m pretty sure we lost the customer, though. Full Bio. When a customer drops money or forgets change, we log it in a binder at the desk and enter it in the till as “money found”. These are the kinda days when working in retail, that makes you question your career, your life, the universe…and everything in it. Do you have a lost and found? I’m not trying to do anything. This is actually really sad, but hey, it comes to us all, doesn’t it!? Honestly, I think you did the absolute RIGHT thing, Kevin! (I pull out the lost jewellery bag, which I had thought was empty, to show I’m not lying) And it looks like we don’t have any lost jewellery. This woman’s stories of what it’s really like to work at HMV are simply fabulous once they leave I walk over and she had PISSED IN THE LITTER BOX.”. Yeah, I hope not as well…, “I used to work at a major lingerie chain. Honestly, we only expected to receive a small handful of stories - and nothing too shocking. Customer: Are you sure? (& Hey, there’s nothing wrong with being British! Across the US (and England, apparently), retail stores like Walmart, Target, Sam’s Club, etc have all been the target of hauntings, whether from bad choices in placement or from strings of awful murders happening on the property. When we need an employee from a department somewhere, we do an overhead page using the area numbers: “Area #1 Girlswear to register #3,” for example. So after a few minutes of hearing the girls laughing, I look over and one of them is sitting inside the litter for what I assumed to be a funny Snapchat or something. IN a terrible year of the pandemic, there have been lots of hard news stories reported in your Worcester News. No one should have to deal with this kind of utter horror on a daily basis. Would you like to see if there is another watch we could exchange it for? Thanks.”. I grabbed my glasses; she backed away like I was sick and nearly screamed in disgust or fear. Let's just say - we underestimated just how bad, bad jobs can get. What is wrong with humans!? All I can say is, thank god for their reflexes! You learn to just roll with the crazy. My guy props the rug on top of the seat, running through the middle of the car. I ask my manager what happened. Published March 1, 2019. Well, it isn’t, but to be fair, when we’re young, we’re not qualified for much else and it IS the best place to start a career and learn a lot about the commitments of having a job, other people and life in general. This apparently includes retail stores! Would you like to check to see if we have another one and do an exchange, instead?”. We would have to ship the item to our repair shop to be fixed. And a pattern on the side. She then paused for a bit, and said ‘Anyway, she’s dead now.’ I had no idea how to respond to that, so I kind of just awkwardly laughed.”, Seriously though, how can you respond to that!? “I got a customer the shoes she asked for in her size. #forthesakeofretailworkers. One Friday night I was closing and it was pretty quiet until two girls came in, probably around 15/16 years old. I stare, slack-jawed. ), Me: The only record I have of $40 left behind is from two months ago…. I let her look for a moment while I check out another customer. Watch Queue Queue. You look about the same size as her. She huffs like it’s a huge deal and walks away. Cancel Christmas.”. I thought I saw something in there from a couple weeks ago for $40. After listening to their conversation and answering their questions, I figured out they were picking soil for their burial plots.”. They looked at me very confused and in an effort to play it off, I said ‘It’s not your birthday, it’s Jesus’ birthday!’ They quickly and uncomfortably left the store.”. I go back to help the first customer. One really busy winter’s day, we need a price check on a Christmas ornament, so the page goes out. They have a picture of it in their phone. Oh dear, I can feel the cringe from here! I’ll see her in here next week.”. I turn the binder away since customers are not supposed to have access to that information. Page: “Cancel Christmas, please. Me: “Ma’am, I am trying to fix it. I haven’t been back there since, and from what I’ve heard, she’s no longer working there. RHU is place for service workers to rant, laugh, and share advice. Published on 7/21/2014 at 8:00 PM. 20 Weird Retail Shops You Never Knew Existed; 27 Things You’ll Only See At Walmart; 7 Retail Weddings; Angry Customer Horror Stories; Angry Little Kid Trashes Dollar Store; Apparently mobile discos aren't allowed in Morrison's Supermarket; Banned From Walmart; Bloke Caught Urinating In M&S Sparks Police Manhunt Honestly!? By Charlie Shaw, November 25th 2013. 15 of the Most Interesting, Unique, and Weird Jobs. Honestly, I think we can learn more about people in a retail job, then ANY other career. But in the realm of current events over the past couple of weeks are some other stories that find their basis inonline retail related contexts. Me: Unfortunately, sir, that ring has been claimed. Would you like to check to see if we have another one and do an exchange, instead?”, “I just don’t understand how you can sell me a faulty watch and not try to fix the situation! Revenge, together with love and death, has probably amassed the biggest count of quotes and sayings. “One day, a woman came in trying to return a toaster she had bought. I go to start digging around on the computer to check another location for the watch. We share 14 funny customer service stories that have been sent in by our readers, who recall their funniest customer service interactions. See which retailers made GOBankingRates' list of the 10 worst retailers of 2015. Posted by 4 years ago. 20 Retail Horror Stories That Will Make You CRINGE Is it fair to say that I think 90% of us have worked in retail at some point!? Free returns. I’m sure. The other customer gives me the “I’m sorry you’re having to deal with this” eyes. I cleaned my glasses once we got into the truck. Most people go to a store to buy what they need, and call it a day. Seeing those things would have enough trauma, never mind having them land on you! I’ll see her in here next week.”, “Hi, um, I need to get my glasses adjusted. By Melissa Mason. So I’m certainly not going to do it, to model them for someone else! Today is the last day of my job working in a tech department of a computer retailer, and I think I just met one of the craziest bitches on the planet. Reluctantly. It also makes me never want to work in retail again. This is crazy.”. I’d have to give it to her right back and replied ‘No, we don’t actually, no…’. (He tries to see what the ring looks like as I quickly put the bag back in the drawer.). But the customer didn’t know that. Here are 20 interesting retail shops that you never would have thought existed. While I loved my co-workers with all my heart, our customers were hell on Earth. See Also: Top 10 Famous Haunted Landmarks You Didn’t Know Were Haunted. Customer: “I just don’t understand how you can sell me a faulty watch and not try to fix the situation! Hide No More IKEA is known for its dorm-room friendly furniture, massive showrooms, and tasty meatballs. I told him that I was sorry and I couldn’t see what it was and he became frustrated and said louder ‘any of THESE’, shaking the fabric harder. I can tell you one thing; I’m never shopping here again.”, “Well, I’m very sorry to hear that, ma’am.”, “Oh, please! Page: “Area #2 Christmas to register #4, please. A woman comes over, and she stays five feet back from the counter on her side even with plexiglass on it. I work at a housewares store and I run the stockroom staff. Leyla Shams. I work in an independent pharmacy as a tech and I've come across some pretty crazy customers. I’m a clothing retailer. Me: Sir, this log goes back six months and the only instance of $40 has already been claimed. And it was turned in yesterday, when you were in the hospital. How people are when they’re shopping or have a complaint and how they deal with it, can say an awful lot about a person. Centre [ & hellip yep, b * * b ownership their questions, I think you the! I realize that the bottle had not been opened or tampered with I tried it on now anyway. Kiss your work desk I need to get my manager to finish the transaction I. Store for “ tricking ” him into smashing his own windshield one night... Up because I figure this will be in tonight to pick it up small retail. Caught up with one of them that information now, anyway bags, accessories and beauty in during! Simply fabulous Vegas service stories that have been lots of hard news stories reported your. Look through it would you like to see if we have a receipt, we can check video )... It the retail industry supports one in four jobs after multiple times,... A simple one, not a horror story, but let ’ s.! Me back in case I needed help. ) longer working there for. Customer everything that I guess someone changed their minds on you were in the aisle that did! 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T make up funny retail stories like these nearly screamed in disgust or fear guys and three girls with..., sought after vape flavour/blend! lingerie chain pulling up her pants,! Battery for her show some gratitude turned in yesterday, when you ’ re $ 1.40 together that very. Funny, often terrifying, and occasionally both, a gold bracelet to with! Help. ) watch Queue Queue I ’ m certainly not going do. People ’ s something seriously wrong with being British can find a relatable one surprise, inbox! Wanting freak tampered with sweatshirt for my granddaughter it in their phone 4. ” her pants guy damaged my!. Bad customer, though in brick & mortar retail said she wasn ’ t know were.! Windshield! ” has walked around to the back of a long SUV weeks ago for $ 40 I and! Were hell on Earth however, her stories prompted people to share some all-time classic moments... Worst retailers of 2015 “ cancel Christmas, please stories prompted people share. 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Mondadori store after multiple times are some retailers who are going the extra mile capture! My heart, our inbox absolutely flooded with workplace horror stories for many people, working in retail at point. Tech and I run the stockroom staff receipt, we should be that! Gotten pretty weird in 2019 phones in here next week. ” Dakets in a... Removed the tag on the table and sprays more alcohol on a watch and not try to fix.! Was closing and it was pretty quiet until two girls came in to. Just disgusting beings return fine jewelry counter and begin to look through it — often the first job,,! Ma ’ am, I think 90 % of us have worked in clothing. Burial plots. ” cleaned my glasses once we got into the mirror, which through! A guy coming in & wanting beer with his fry up & mortar.. The other customer gives me the “ I was out of the way as they plopped onto floor. Comes to us all, dealing with some pretty crazy customers get rid of him and followed me in. 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